Page 14 - Calabasas Fall 2025

MAIL-IN
Fill in registration form (Pg. 53) and mail with full payment.
Make checks payable to: City of Calabasas
MAIL TO:
Community Services
Attn: Fall Registration
27040 Malibu Hills Road
Calabasas, CA 91301
Class Registration CALABASAS COMMUNITY SERVICES DEPARTMENT
TWO WAYS TO REGISTER:
GENERAL REFUND GUIDELINES
(excludes Sports Leagues and Facility Rentals):
Convenience fees are non-refundable.
ONLINE
General Registration begins
Wednesday, August 20 at 9:00am
at www.calabasasreg.org
Administrative fees are non-refundable unless a program and/or class is canceled
by the City or a digital Refund Request Form is submitted at least 48 hours before
the first day of the class/program.
A full refund (minus convenience fees) is issued when:
• a program and/or class is canceled by the City (in these cases, the City will
automatically process the refund).
• a digital Refund Request Form is submitted at least 48 hours before the first day
of the class/program.
A pro-rated refund (minus convenience and administrative fees) is issued
when:
• a Refund Request Form is submitted at least 48 hours before the second day of
the class/program, regardless of attendance.
No refunds are given after 48 hours before the second class/program or for
the following:
• American Red Cross certification courses • Camps
• Drop-in classes or daily use fees • Memberships • Special events
• Single-day classes, programs, seminars or lectures • Missed attendance
In the case of swim lessons, excursions, and culinary classes, refunds will be
issued only if the space can be filled by another participant.
Participants or members who frequently request refunds for multiple classes
after registration, especially when it appears they are reserving spots without
genuine intent to participate, may face restrictions on future registrations. This
policy is in place to ensure fair access to programs for all interested participants
and to maintain the integrity and efficiency of our registration process. Refund
patterns will be monitored, and individuals found engaging in such practices
may have their registration privileges adjusted or limited at the City’s discretion.
REFUND GUIDELINES: SPORTS LEAGUES
• A full refund (minus administrative and convenience fees) is issued if a
participant submits a digital Refund Request Form prior to the first day teams
are formed.
• Convenience fees and administrative fees are non- refundable.
• Refunds are not granted after teams are formed or for the following:
• practice schedule conflicts • game schedule conflicts
• friend, coach, or team requests • missed attendance
REFUND PROCEDURE
APPLICANT
1. The applicant submits a digital Refund Request Form, ensuring compliance
with the specified guidelines, and includes a receipt along with any relevant
supporting documentation.
2. The digital form is automatically uploaded and routed to the appropriate City
staff for review and processing.
CITY
Calabasas Community Center
Member Priority Registration
9:00am on Friday, August 15
Note: This priority registration applies to classes
specifically held at the Calabasas Community Center.
SENIOR PROGRAM
REGISTRATION DATES
Calabasas Senior Center Members:
9:00am on Wednesday, August 13
Calabasas Residents:
9:00am on Friday, August 15
Non-Residents:
9:00am on Wednesday, August 20
CALABASAS SENIOR CENTER REGISTRATION DROP-OFF POLICY
Processing Time: Registration forms that are dropped off are processed
after 3:00pm on the designated registration day. Forms are numbered
and processed in the order received.
Form Completion: Registration forms must be completed by the
individual registering, unless submitted by a spouse. Each participant
must fill out, sign, and date their own registration form.
1. Upon receiving a digital Refund Request Form, City Staff will seek approval
from department management.
2. If the request is denied, a supervisor will notify the applicant via email.
3. If the request is approved, the participant will receive a confirmation email.
The refund will then be processed within one month and issued to the payee
via check or the original credit card used at the time of registration/payment.
13 City of Calabasas • Fall 2025